- Please contact us by email at firstname.lastname@example.org.
- Items with
signs of tag tampering or without tags will be considered used and
will not be processed.
- Packages must be shipped with a delivery
confirmation/tracking number (no signature please)
- Please allow 5-10 days for us to process your return. Items are eligible for a full refund or exchange within 15 days of shipment from us.
- After 15 days, the sale is final and anything returned will be rejected.
- Money will be refunded to the credit card or payment method that you used to pay for the item.
You may exchange items within 30 days of purchase. Exchanged items will ship for free.
- Please email us at email@example.com if you believe you have a defective item.
- Please include your order number and a photograph of the defective item.
- Your defective item(s) will be replaced if contact was made within 15 days after receiving your order.
- Defective items must be returned unused, with tags and packaging in place.
- After 15 days, you must ship back items at your own expense.
- If we do not receive your defective item within 30 days
of when first contact was made the sale is final and anything returned
will be rejected.
- Once contact is made we will issue you a return label
to ship back your defective item.
Please mail items to:
Poplollies Beads117 Alta Mesa DrFort Worth, Texas 76108